Please note that bookings for 6 or over cannot be done online and will require a pre-order.

01274 594444 - rosie@watersideshipley.com

Late Arrival Policy

 

Due to a number of recent No-shows/Late Arrivals which are quite disruptive to a restaurant's of our size, we have had to introduce a policy on bookings that do not appear at the time booked.

 

We will hold all reservations for 15 minutes after the booked time. If your party has not arrived or called via phone within 15 minutes after your reservation time, we reserve the right to mark your reservation as a no-show or cancellation. We cannot guarantee that you booking can be fulfilled after the 15 minute timeframe.

Corona Virus Update

As we are operating a reduced number of tables due to social distancing the addition cost of no-shows is something we would struggle with to keep the business afloat. We are therefore introducing a £10 booking deposit.

Deposits will not be refunded if the booking is cancelled within 48 hours of the booked time.